General

BCycle Transport Logistix confirms that the utmost care will be exercised during the transportation, loading and unloading of your bicycle to and from events. Since we at BCycle Transport Logistix are cyclists ourselves, we know how precious your bicycle is to you and it will be handled with the utmost care as if our own. BCycle Transport Logistix  will not be liable for any action, damage, claim, cost or expense that may arise directly or indirectly as a consequence of any act and/or omission on the part of the BCycle Transport Logistix, its employees and/or agents (including negligence and gross negligence, except to the extent impermissible in terms of the Consumer Protection Act). BCycle Transport Logistix shall furthermore not be responsible for consequential losses or damage under any circumstances whatsoever. In addition to what is set out above BCycle Transport Logistix will not be liable for any claim and/or damages sustained as a consequence of any act or failure which is beyond the reasonable control of the BCycle Transport Logistix, which shall include but not be limited to, war, strike, riot, crime, or an event described as an act of God such as storms, flooding, earthquake, etc. It is your (“the client’s”) responsibility to obtain sufficient insurance cover for your Bicycle while left in the custody of BCycle Transport Logistix. BCycle Transport Logistix is in no way involved with insurance cover for clients bicycle.

Collecting/Dropping of Bicycles

When dropping off your Bicycle, it is important to hand your Bicycle over to the BCycle Transport Logistix employee and not to any other 3rd party. Should a third party be involved, then BCycle Transport Logistix will not be involved in any argument or discussion should the Bicycle be scratched or damaged and the owner of the Bicycle will take sole responsibility for such misfortunes. At BCycle Transport Logistix we realize the value and costs associated with bicycles, and we guarantee that we will take care of your Bicycle as if it were our own. Should there be any speedometers, Heart Rate Monitors or any other clip on fixtures to your bicycle should be removed from your bicycle prior to hand-over. If not, these fixtures will be left in their clipped on positions as our policy is to not dismantle or change anything on your bicycle. Should we feel that there might be a possibility that the fixture might come loose and get lost, we will remove it , bag it and cable tie the bag to your bicycle, however this increases the risk of getting lost or falling off and at BCycle Transport Logistix we shall not be liable for any such loss.

Ownership

Ownership of the Bicycle always stays with the cyclist/client/customer, and is never transferred to BCycle Transport Logistix during handing over or transportation of the Bicycle or to any other party. BCycle Transport Logistix retains ownership though over all material used in order to transport the Bicycle, such as the Trailer/Van’s, strapping material, identification tags, etc.